Café Innovation Blog

The evidence is growing in how social media is being leveraged by organizations in a wide variety of industries to help build a competitive edge. Ignoring this in how we approach process excellence efforts will be imprudent. This message needs to be delivered especially to those who are comfortable with how business was done 20 or even a mere 10 years ago. Innovation in process design must consider an appropriate role for the use of social media. Feb. 17, 2010

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Most organizations realize that over time they will need to have viable sustainability solutions in place. The realization is dawning on many that process excellence cannot be achieved without also making relevant processes “green.” What shade of green it will be for a given organization will depend on its specific circumstances. Innovation in business models the next few years is bound to include making the processes more green.  Jan. 27, 2010

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As we get 2010 underway, it is heartening to see that more examples of what true innovation is all about are coming forth. It is not a brand new invention or a killer app that will lead to innovation-driven better outcomes. Often, better outcomes can be produced using existing technology and tools by simply refining the underlying process. Jan. 12, 2010

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Whether it is the use of new-found ways to innovate on the fly, or whether it is the use of considered innovation programs, organizations need to establish how they will move forward and continue to grow. Being agile enough to reinvent yourself speedily will be important, for reinvention is the key. Business process experts are indispensable in this matter and every organization should establish a “process first” model. Dec. 21, 2009

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Increasingly, organizations need to find lean and effective ways of innovating. It is not in dispute whether or not organizations should continue to innovate, but the debate is often around cost and governance. Newer forms of innovation are cropping up, some inspired by age-old practices from around the world. Dec. 7, 2009

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Increasingly, SAP customers are demanding that services to them be offered in a somewhat granular manner – in a way that they do not have to work with long delivery cycles or long periods of preparation. They would very much like for external experts to adopt a delta force like approach which brings laser-focused attention on their problems, and quickly dispenses the necessary relief.  Nov. 23, 2009

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In this age of people-centric technology, the iPhone revolution has brought about new business models and innovative ways in which people seek to conduct routine business. Fueling this is the availability of an increasing number of “apps” that are a result of a community-driven approach to make the mobile experience more meaningful. Enterprise application of this approach is picking up. Possibly, it is only a matter of time before we see a plethora of “apps” serving those that have enterprise needs – including those serviced by SAP functionality. Nov. 6, 2009

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Innovation in how organizations support their SAP investment is in many ways just as important as how they innovate with SAP at the center of their technology investments. The role of a community-based approach should be considered as also the importance of the BPXer. Organizations are beginning to look at new models emerging within the SAP ecosystem that rely on a community-based approach and look to lower the TCO (financial and environmental) for their technology investments. Oct. 19, 2009

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When organizations go down the path of innovation, it is often a reflection of strong, courageous leadership. Leaders who are confident of their own vision and in their people’s abilities will find success more easily for they can provide clear direction, and the right level of support for their business process experts. Oct. 1, 2009

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